Delete purchase account

Effective date: September 27, 2026

This page is for Arclight: Gatefall by Dalbit Games (Tae Hyun Kim, doing business as Dalbit Games) on Google Play and the App Store.

Arclight: Gatefall has no gameplay account; your progress is stored on your device. The only account is the optional purchase account: an email address you linked so that your purchases can be restored on another device. The first Android closed test runs with purchases and purchase accounts switched off.

How to ask for deletion

• In the game (once purchases are switched on and an email is linked): Settings → Restore purchases → Delete purchase account. This opens an email to us; in the Android and iOS apps it includes this installation’s purchase ID.
• By email: write to dalbitgames.dev@gmail.com from the email address you linked, with the subject "Delete my Arclight purchase account". If you can no longer use that address, write from another one and we will help you find your purchase records.

We confirm that the account is yours before deleting anything, normally through the linked address, and tell you what you will lose. We finish within 30 days of your request and tell you when it is done. Do not send passwords, sign-in codes or full card details.

What we delete

• Your email address and its lookup value.
• Sign-in sessions, one-time codes and queued emails.
• The links between your email and your app installations, and your 18+ confirmation.
• The purchased gems and items held in the purchase account. Email restoration ends, and deletion is not a refund.
• Your customer record at RevenueCat, our purchase-processing provider.

Deleting your purchase account does not erase your store's own transaction history, and it does not limit restoration or refund rights that the law gives you.

What we keep, and for how long

• Orders, payments, refunds and ledger records, without your email address, for seven years after the transaction for tax, accounting, refund and fraud-prevention duties.
• Records needed for an open refund, chargeback or dispute, until it is resolved.
• Support emails, for up to two years after the conversation ends, or longer while a dispute or legal claim needs them.
• Recovery copies of our purchase database, for up to 30 days after the deletion. If a copy is ever restored, we apply the deletion again before using it.
• Apple and Google keep their own transaction records under their own policies.

Other data

• Game progress stays on your device. Remove it by uninstalling the game or clearing its data.
• Optional analytics: turn off Share play stats in Settings to delete them (see the Privacy Policy).